Faq’s – Frequently Asked Questions
The Nooky Box Subscription
What is the Nooky Box?
The Nooky Box is a subscription box that contains a specialty toy, erotic story, lube, specially curated erotic playlist and other surprises for couples and individuals.
It’s not just a box with stuff though. We provide an ongoing, fun and safe sexual experience and items are selected by our sexual experts based on a theme each quarter.
I’m single. Is The Nooky Box for me, too?
Yes! Choose The Nooky Box that most appeals to you.
Who is the Nooky Box for?
The Nooky Box is for EVERYONE! We love sex in all its (safe and consensual) forms. No one is excluded.
How often will I receive a Nooky Box with my subscription?
We will send you a new box approximately every 3 months based on your original subscription date.
When are new Nooky Boxes announced and shipped?
The following dates are when we announce and begin shipping new box themes:
- February 1, 2017
- May 1, 2017
- August 1, 2017
- November 1, 2017
Remember, if you are already a subscriber you will get your new quarter’s box approximately 3 months after your original subscription date and day of the month.
For example, if you order on May 13, 2017 and receive your box shortly after, then your next box will be created and shipped around August 13, 2017.
What happens after my year subscription comes to an end?
We are no longer offering an annual subscription for The Nooky Box Subscription.
Existing annual subscribers will be contacted and provided options to continue their subscription.
I’m a little nervous. Is The Nooky Box going to be too much for me?
Being a bit nervous is totally natural.
Our mission is to provide you with a safe, clean, consensual, and fun experience with every Nooky Box.
People come to The Nooky Box at many different levels of experience.
We don’t condone anything non-consensual or dangerous.
Nooky Boxes are curated in a way that allows you to ease into the experience and feel completely comfortable.
Returns and Refunds
How can I return / exchange a product or box?
Once a specialty toy or product touches your Nooky Box (or any other area), it’s all yours.
Because of the types of products we provide and their use, we must to be conscious about the safety of anyone that might handle returned products.
Therefore we do not accept returns or exchanges,
If you are not satisfied with your purchase please contact us and we will chat about available options.
How can I get a refund?
We refund on a reasonable case by case basis.
Feel free to contact us with any questions and concerns.
Shipping and Packaging
Will my order be shipped discreetly?
Your Nooky Box or any order will arrive in discreet packaging with your privacy in mind.
What countries do you ship to?
At this time, we only ship to the United States and Canada.